For context, I have been using this app for more than a decade, and have been a paying user for many of those years. I gave this app a one star review a few weeks ago, and have since received a response from the development team. I haven't put anything new in for quite some time because it just no longer fits well or just doesn't work simply with how I do things anymore in the mobile era, let alone the fact that the app in general just doesn't work well. Trying to access my stuff in the phone app is a frustrating experience almost every time - and trying to use the site in a mobile browser is worse. As we've progressed into to mobile era it just hasn't kept up. This product started out awesome in the days when everyone was still using desktops. That is extremely frustrating - that's the point of why I put stuff in there. And there have been times where I have REALLY needed to get to particular piece of information and just couldn't. Search inexplicably can't find things where the title or tag has the exact word in it I'm searching for. Try to bring up some reference document while you are working on something and every time your phone times out the app just can't seem to handle it and won't just leave the document/note open you were looking at - you start all over - search for the document AGAIN, wait for it to come up, etc. Or you wait 5 minutes while it "says" it is downloading then gets done and nothing happens. I've been a paying this app customer for many years with a lot of my stuff in there but as time has gone on it's been more and more frustrating to use. Need help using Evernote? Try their Help Center now! More Matches Get Pricing Info for Evernote NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Evernote The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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